by OneCall Shopper, October 12, 2007

Very Disappointing, they cancelled my orders several times and when asking for reason, only one answer, "You did not passed the Security Check". Then I placed my orders via Google-Checkout, which approved the orders, but they cancel them. The reason: "No in Stock Available Items", but they always said and still say that the merchandises are in stock. Another order of US$3,000 was cancelled because I was sending the merchandise to a different address than that of my Credit Card. When explained the reason, the answer was "We are sorry but we cannot process the order" period. My suggestion to all my friends will be: Please do not try to buy from OneCall if you do not want a frustrating experience.

 I would not shop here again

by jjking6, September 24, 2006

I ordered a Toshiba 56MX195 Television which they show as in stock. They then call me and tell me that the item is not in stock. I go back to the web site and see the item as showing still in stock??????????????

 I would not shop here again

by robertw2112, June 14, 2005

Tried to place order with them to go with a smaller company that is in our area. Big mistake. After multiple emails of spam arrived from them they then informed me that I would have to call my CC company and notify them that my billing and shipping address were different. I did that years ago and have literally been using the same address and billing info for years. I have had 100's of packages and on line orders shipped to the same address from many different companies without a problem. But not from these folks. Royal pain in the butt. I don't have time for stupid BS like this. Would not use them again. Canceled my order.

 I would not shop here again

by dontcall, January 2, 2004

The sale went smoothly and the LCD HDTV was delivered the next day. After setting it up I discovered that the set had one dead pixel (no picture information/ blue square) in the center of the screen and that the overall image quality was blurry with a satellite connection. When I tried to return the set I was informed that manufacturers don't consider a dead pixel or two to be defective and that OneCall didn't accept returns on televisions. <br> <br> Although this company does have a "return policy" link, that I neglected to check before buying the set, I believe the sales person could have mentioned their no return policy when I placed the order. <br> <br> Buying any flat panel TV on the web is extremely risky when you take into consideration the possibility of dead pixels. At these prices even one dead pixel is a defect in my book. My advice is to buy locally so that you can return it if you are unhappy.

 I would not shop here again

by orangepickle, December 15, 2005

speeding to take money <br> speedy delivery of bad product <br> speedy to charge to take bad product back <br> speedy to be have bad integrity <br> <br> State they needed to charge for re-shelving because the product had now been opened and used and they cannot sell as new any longer. When I received product the box had been opened and used!

 I would not shop here again

by calven007, September 13, 2006

I tried to buy a product from this store but this would not list the price. They said I had to contact them. <br> <br> When I contacted them, they said they are not allowed to sell me the product and to come into the store. <br> <br> I live over 4,000 miles away from the store. They are in the Washington state area and I'm in the Miami area. <br> <br> What a waste of time.

 I would not shop here again

by jerseygirl3232, December 27, 2006

Placed an order December 7 for a DVD that was to be an xmas present. It is now December 27 and I still don't have it. They made no effort to let me know that the item was backordered and won't be available for 4-6 weeks -- I had to call them 3 times to find out (the first 2 times they just said, we can't track the package for you, but it's been mailed out -- even though obviously it hadn't been). If I had known it was backordered I could have ordered it somewhere else and gotten it in time for xmas. It's great that their price is low and the shipping price is also low, but I'll stick to big websites like Amazon or Barnes And Noble that I know I can trust even if the price is a little higher.

 I would not shop here again

by ansonko, November 8, 2006

I recently placed an order with ONECALL and they cancelled my order because they said the price is too low for them to sell. They called me and admited they made a mistake and they cannot do a thing about it. They keep doing this, advertize one price and then call you back and said they cannot sell you the product at that price. DON"T BUY FROM THEM!!!!!

 I would not shop here again

by wissal, April 21, 2003

Customer no-service with an attitude. Customer rep. tried his best to soft-shoe the issue, without offering any substance regarding the problem. His attitude was condescending and insulting. I will never shop there again, and if customer service is     Read full review...

 I would not shop here again

by mspractice, April 21, 2002

After seeing some ratings about OneCall I decided to give them a shot. I had shopped around for what I wanted which was a digital camcorder. I had found a lower price than OneCall was offering but figured that it was no problem because they had a     Read full review...

 I would not shop here again

by rsinghal, January 28, 2003

Think carefully before ordering, despite by all the positive comments. Onecall.com is great if you have no problems, require no returns, etc. The way they treat you when something goes wrong is totally different though. When I had a problem w/ a known     Read full review...

 I would not shop here again

by sniffery, July 2, 2006

I placed an online order for a $250 Samsung TV stand from OneCall. It was one of the worst experiences I had. I must be one of the unlucky few, because most people give this company a good rating, and it was one of the reasons I chose them. My online     Read full review...

 I would not shop here again

by hkowner, June 18, 2003

I read these reviews before purchasing from OneCall. What I should have noticed are the majority of     Read full review...

 I would not shop here again

by OneCall Shopper, October 16, 2006

Good prices. Usually good service, somestimes outstanding. This time I did not recieve a small item in my shipment, monster cable, and called them. I was charged for it. They said they would call me back but did not. They did send another of the small items and charged me again. I spent over 2 thousand dollars (this time) and they really had no courtesy regarding this little small $12 item. Just annoying.

 I would not shop here again

by OneCall Shopper, December 24, 2006

I emailed customer service to inquired about the order. Slow to response to let me know that they don't have it in stock, and make no effort to let me know the status of my order. I had to call and email to find out myself. It's going to be sometimes after Jan 11, 2007 to receive my christmas present for my daughter. By the time I found out the status of my order, it's too late to look for another replacement to have it in time for christmas. I still don't know it I will be able to get the item from this merchant. It was dissapointed to know that they made no effort to let me know the status when they didn't have it in time for the holiday. Yet, they have no problem received my money for the order.

 I would not shop here again

by consumer2003, January 3, 2003

Placed an order by phone for an Onkyo HTS755 Home Theater after being quoted a price of $899. Not having received my order two weeks later I called to inquire about its status. At first I was told there was no record of me or my order, and then later,     Read full review...

 I would not shop here again

by kaston1573, February 15, 2002

I have spent nearly 6 months researching which HDTV to buy and where to buy it. I narrowed it down to Sears or OneCall.com. Most of the reviews that I read were very positive for OneCall, so I decide to give them my business. <br> They had the better     Read full review...

 I would not shop here again

by OneCall Shopper, June 18, 2006

The store has some obvious communication problems. It said it had the product, no wait, "we don't," oh yes, we do. Don't. To its credit, it did call me a couple of times to apprise me of the situation.

 I would shop here again

by partbuy, December 6, 2006

Good prices, but be aware that not all products are returnable, and it is not very obvious on the web site. The shipping confirmation has the return policy in the fine print at the bottom of the page, but that's too late. The no return policy should be listed with the product in bold print, Honest disclosure please.

 I would not shop here again

by neverevereffer, January 8, 2007

Ordered a DVD for a Christmas gift on 12/11/06, item was in stock and shipped on 12/12/06. I finally receive item on 12/29/06. Each time I called to ask about the status since I needed the item for a Christmas gift, they said it was shipped and it was in Tennessee somewhere however they could not tell me where, living in VA I did not find the information of much use. I asked to cancel it but was told I was not allowed since it already shipped. After several complaints they finally said they would send me a gift certificate for my trouble. As of 1/7/07, I still have not received the gift certificate and to be honest don't except to ever get it. If I was you I would not order any DVD from this company unless you really don't care when you get it.

 I would not shop here again

by sspetter, December 23, 2002

I was shopping for a Sony NS755V DVD player. After I found my best deal at another authorized Sony dealer, One Call matched the price, and gave me Fedex Express Saver shipping, while the other guys offered UPS Ground. So - I ended up paying the     Read full review...

 I would not shop here again