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Read reviews on TigerDirect.com
TigerDirect.com
Trusted Store
Average Rating: 4.5/5.0 store rating
On-Time Delivery 4
Customer Service 3
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Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
Not worth it.
by wendylovesluke, May 19, 2008
The products are good but the rebates suck. I tried to get my forty dollar rebate and it was rejected. I did everything right. I gave them my proof of purchase and mailed it in with my reciept and I was told that I didn't qualify for the rebate. I know I did because that was the only reason I bought the product because the rebate made it half the price. I will never buy from there again!

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
TigerDirect misrepresents there offers just to get your money
by javastation, April 26, 2008
I placed a order with TigerDirect and paid over $100 to have the order shipped in 2 days. All the products I ordered showed to be in stock, but the primary piece I ordered (a rebuilt Desktop) went to back order...I called customer service and it was explainded that the product will be delevered to TigerDirect that day and then will be directly shipped night... this did not happen... They have misrepresented that the product was in stock and then lied that it would be shipped that night...I will likly be filling a BBB report for false advertisement..

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
i ordered the 12 february, until March 19 my stuff didnt even got shipped.
by alphadan, March 27, 2008
i made an order the 12 February the packet had a struggle with label illegible/missing and it was returned to the shipper ( not my fault ) since the packet never came to me, in my opinion there are only 2 possible causes. 1 someone on TigerDirect     Read full review...

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
Super fast shipping, good products and help
by observant1, March 16, 2008
I know, I know, everyone and her/his uncle has written a review on Tiger Direct and I'm just one more but when you get good service, your epinion it. I used Tiger Direct's Online Store for the first time last week. I needed a snagless patch cable as     Read full review...

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
Trouble getting Tiger Direct to Honor Their Price Guarantees
by heyace37, March 6, 2008
TigerDirect.com's 30 day price protection policy: "In the event our advertised price on an item falls within 30 days of your purchase date simply E-Mail us within 30 days of your original purchase date and we will issue you a Tiger Credit in the     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
Would not buy from them again
by jones0610, February 25, 2008
I purchased a PC case and power supply from TD. It was an "ok" value. But when I went back a few days after my purchase, the power supply has been discontinued. This particular PSU, while "ok", was not really state of the art and was bundled in with     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Excuse Central!
by uneed2knowthis, February 21, 2008
Excuse Central ! <br> Review By: Consumer Protector on Feb. 20, 2008 <br> Summary: You have a 50/50 chance of receiving your item. They pass the buck faster than a game of craps. Watch your invoice and credit card bill, They like to add charges spontaneously. Google them. They have a bad reputation and they earn it. <br> <br> No price is worth the headache. Use other online dealers like Onecall, Buy.com ,Newegg. Skip Tiger Direct. They are just a calling center in Miami Florida with a bunch of guys just hanging out. Really this is true. Deliver center in Illinois and somewhere else. <br> They have more managers than you can count on two hands and two feet. They also are &#147gone to lunch&#148 quite often. You've been warned!!!!!!!! <br> <br> Would not shop here again! <br>

x I would not shop here again
 
Author's Rating: 2/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Unreliable Web Site. Poor Customer Service. Good Prices.
by radman2005, February 7, 2008
Don't trust the website if it says it's in stock. Call them back to confirm (several times) Have had a few good experiences with these folks, and one miserable one. Searched online for a refurbished laptop for my Dad for Christmas, item said "In     Read full review...

x I would not shop here again
 
Author's Rating: 2/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
Wont Live up to Pricing Policy - Poor Customer Service
by larz979, January 25, 2008
I have enjoyed doing business with Tiger Direct. Around the holidays I bought a 22" Acer LCD. 2 days after I bought the LCD the price dropped. No problem.. I put in a request for a price adjustment that would credit me 20 bucks. So I get a response 3     Read full review...

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Terrible service.
by tjkjvk, January 10, 2008
The DVD burner I bought from Tiger Direct failed during its one year warranty. The company (Optiarc) gave me authorization to have it replaced by Tiger Direct. I never before had anything lost in the mail. Tiger direct lost the DVD burner and refuse to replace the bad one. I'll never buy anything from them again.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
They don't deliver what they promise
by frequentshoppr, January 8, 2008
Every ten years, I order from this firm, I suppose just to remind myself that I never should. Each time, they have effectively cheated me. Their product descriptions are highly misleading, and each time, my protest has been answered by a reference to a vague disclaimer on their home page, far from the page describing the item sold. I guess some purchases from them might turn out OK, but my experience has been 100% negative.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
Horrible experience, bait and switch, takes too long
by pewtershopper, December 31, 2007
On Nov 27 I ordered my husband&#146s Christmas present: a notebook computer in stock at TigerDirect. The notebook did not arrive in time for Christmas, it arrived the 26th. Short version of review: I placed an order for an in-stock item on Nov 27 and     Read full review...

x I would not shop here again
 
Author's Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
Good online store
by warthog1, December 28, 2007
I almost always check Tiger directs website when I need a item for my PC. I have always got great service and speedy service from them. Tiger usually has a good choice of items and frequently they have overstock, refurbished or close out type items at really good prices.

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Very disappointing
by zorroaca, December 6, 2007
I ordered a notebook that Tigerdirect said they had in stock 11/24/2007. Because I had never dealt with Tigerdirect before, I checked on Tigerdirect chat to see how my order was doing and they said my product was on back order! I checked again and another service person at Tigerdirect chat said the product was discontinued and would never be available. My order is cancelled but my Visa has been charged and I am told that nothing can be done until Dec. 16th. You be the judge. <br> <br> If I were you .... I would think twice if you are thinking for a present or something you need right away.

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
Was I just phished?
by jrosko1, November 15, 2007
Yesterday, after entering my credit card information for an order, a popup box came up and I was asked to enter the last 4 digits of my SSN for 'verification'. I usually only enter that sort of thing when speaking directly to my credit card company, so I     Read full review...

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
I am very pleased with the company and their prices.
by xreyakx, November 13, 2007
I have been a Tiger Direct customer for the past four years. Ive bought a load of stuff. As far as the website itself, it could be a little easier to navigate. It's not too hard, but could use an overhaul. I'm a web designer, so I notice small     Read full review...

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
worst
by jaselec, November 12, 2007
Had made maybe 6 orders to TigerDirect then they/OnRebate never awarded me any of the $120 collection of rebates on a $335 order of parts. Now I shop exclusively at Newegg!

x I would not shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Customer-Friendly
by greenmanalishi, November 8, 2007
I hadn't shopped at Tiger Direct or visited their website in quite some time, until recently. I noticed a new web site layout, which is even easier to surf and order from than before. I bought 1 gig of RAM for my son's computer, which was on the     Read full review...

  I would shop here again
 
Author's Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
Problem-free, as it should be
by thatprince, November 7, 2007
I began ordering from Tiger Direct last year, after getting many recommendations from family members and colleagues. To date, I have placed six orders through Tiger Direct, ranging from computer accessories and parts, to media equipment and even office     Read full review...

  I would shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
Rebates with them are a nightmare and useless
by moostrength, November 6, 2007
I have received only one of the four rebates I filled at the same time from a Tiger Direct purchase. OnRebate claims I submitted my rebates after the deadline. Interestingly enough, one of my rebates was honored, I received a check about a week ago. I have the USPS shipping information to prove I had shipped rebates before the deadline. <br> <br> A phone call to Tiger Direct told me that Tiger Direct is not related to System Max. Another phone call repeated pretty much the same information, and told me I would have to go through OnRebate as they are two completely separate companies. However, both OnRebate and Tiger Direct are owned by System Max. Both websites trace route to the same IP. Both websites have the same DNS information. Both websites have the same Registrar information! <br> <br> Due to the negligence and failure with OnRebate.com I have no intention of doing business with Tiger Direct again. I honestly believe their rebate system is a scam. Buy from Newegg.com instead, they rarely have rebates, and their customer service is 1000x better. Tiger Direct is a horrible online retailer. <br>

x I would not shop here again
 
Author's Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
DON'T TRUST THEM FOR MAIL IN REBATES!!!
by scottls2, October 31, 2007
&gt; &gt; I'll never trust TigerDirect.com again! Especially their rebates! If you get an email with an incredible deal but its with a mail in rebate, DON'T TRUST IT!!!! They hide details so that you wont qualify for the rebate AFTER you have made the     Read full review...

x I would not shop here again
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